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<article article-type="research-article" dtd-version="1.3" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xml:lang="ru"><front><journal-meta><journal-id journal-id-type="publisher-id">guuvest</journal-id><journal-title-group><journal-title xml:lang="ru">Вестник университета</journal-title><trans-title-group xml:lang="en"><trans-title>Vestnik Universiteta</trans-title></trans-title-group></journal-title-group><issn pub-type="ppub">1816-4277</issn><issn pub-type="epub">2686-8415</issn><publisher><publisher-name>State University of Management</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="doi">10.26425/1816-4277-2019-7-94-99</article-id><article-id custom-type="elpub" pub-id-type="custom">guuvest-1611</article-id><article-categories><subj-group subj-group-type="heading"><subject>Research Article</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="ru"><subject>ЭКОНОМИКА: ПРОБЛЕМЫ, РЕШЕНИЯ И ПЕРСПЕКТИВЫ</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="en"><subject>ECONOMICS: PROBLEMS, SOLUTIONS AND PROSPECTS</subject></subj-group></article-categories><title-group><article-title>ПРИМЕНЕНИЕ МЕТОДА БЕРЕЖЛИВОГО ПРОИЗВОДСТВА В СФЕРЕ УСЛУГ</article-title><trans-title-group xml:lang="en"><trans-title>APPLICATION OF THE METHOD OF LEAN PRODUCTION IN THE SERVICES SECTOR</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Дмитриев</surname><given-names>А. Д.</given-names></name><name name-style="western" xml:lang="en"><surname>Dmitriev</surname><given-names>A.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Дмитриев Аркадий Дмитриевич - студент.</p></bio><bio xml:lang="en"><p>Dmitriev Arkadiy - Student.</p></bio><email xlink:type="simple">hurima2000@mail.ru</email><xref ref-type="aff" rid="aff-1"/></contrib><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Баркова</surname><given-names>Н. Ю.</given-names></name><name name-style="western" xml:lang="en"><surname>Barkova</surname><given-names>N.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Баркова Наталья Юрьевна - ассистент.</p></bio><bio xml:lang="en"><p>Barkova Natalya - Assistant.</p></bio><email xlink:type="simple">natalya_barkova_1975@mail.ru</email><xref ref-type="aff" rid="aff-1"/></contrib></contrib-group><aff-alternatives id="aff-1"><aff xml:lang="ru"><institution>ФГОБУ ВО «Финансовый университет при Правительстве Российской Федерации»</institution><country>Россия</country></aff><aff xml:lang="en"><institution>Finansial University under the Government of the Russian Federation</institution><country>Russian Federation</country></aff></aff-alternatives><pub-date pub-type="collection"><year>2019</year></pub-date><pub-date pub-type="epub"><day>06</day><month>09</month><year>2019</year></pub-date><volume>1</volume><issue>7</issue><fpage>94</fpage><lpage>99</lpage><permissions><copyright-statement>Copyright &amp;#x00A9; Дмитриев А.Д., Баркова Н.Ю., 2019</copyright-statement><copyright-year>2019</copyright-year><copyright-holder xml:lang="ru">Дмитриев А.Д., Баркова Н.Ю.</copyright-holder><copyright-holder xml:lang="en">Dmitriev A., Barkova N.</copyright-holder><license xml:lang="ru" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>Данная работа распространяется под лицензией Creative Commons Attribution 4.0.</license-p></license><license xml:lang="en" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>This work is licensed under a Creative Commons Attribution 4.0 License.</license-p></license></permissions><self-uri xlink:href="https://vestnik.guu.ru/jour/article/view/1611">https://vestnik.guu.ru/jour/article/view/1611</self-uri><abstract><p>Дано объяснение сути метода бережливого производства и его цели. Дан ответ на вопрос, почему метод будет успешно работать не только в производственной сфере, но и в сфере услуг. Сделано предположение, что метод бережливого производства, может активно внедряться в сфере оказания услуг складской обработки грузов. Предложен ряд мер по организации складского хозяйства на основании принципов метода бережливого производства, среди которых выделены следующие: повышение надежности сбора заказов для отгрузки, оптимизация складского пространства, сокращение количества складских операций и времени на выполнение этих операций.</p></abstract><trans-abstract xml:lang="en"><p>The explanation of the essence of the method of lean production has been given and its goals. The question has been answered, why the method will work successfully not only in the production sector, but also in the service sector. It has been supposed, that the method of lean production can be actively implemented in the provision of warehousing services. A number of measures for the organization of warehousing on the basis of the principles of lean manufacturing has been offered, among which are allocated the following: improving the reliability of the collection of orders for shipment, optimization of warehouse space, reducing the number of warehouse operations and time to perform these operations.</p></trans-abstract><kwd-group xml:lang="ru"><kwd>бережливое производство</kwd><kwd>качество обслуживания</kwd><kwd>услуга</kwd><kwd>склад</kwd><kwd>логистика</kwd></kwd-group><kwd-group xml:lang="en"><kwd>lean manufacturing</kwd><kwd>quality of service</kwd><kwd>service</kwd><kwd>warehouse</kwd><kwd>logistics</kwd></kwd-group></article-meta></front><back><ref-list><title>References</title><ref id="cit1"><label>1</label><citation-alternatives><mixed-citation xml:lang="ru">Баркова, Н. Ю. Динамичная логистическая цепочка//Вестник университета. – 2015. – № 5. – С. 47-49.</mixed-citation><mixed-citation xml:lang="en">Barkova N. Yu. 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