guuvestВестник университетаVestnik Universiteta1816-42772686-8415State University of Management10.26425/1816-4277-2022-10-105-114guuvest-3889Research ArticleРАЗВИТИЕ ОТРАСЛЕВОГО И РЕГИОНАЛЬНОГО УПРАВЛЕНИЯDEVELOPMENT OF INDUSTRY AND REGIONAL MANAGEMENTРазработка принципов управления предприятием технического сервисаDevelopment of a technical service enterprise management principleshttps://orcid.org/0000-0001-9111-7308КоловертноваМ. Ю.KolovertnovaM. Yu.

Коловертнова Мария Юрьевна, Канд. экон. наук, ст. науч. сотрудник

г. Оренбург

Maria Yu. Kolovertnova, Cand. Sci. (Econ.), Senior Researcher

 

mariakolov@mail.ruhttps://orcid.org/0000-0002-1819-5905ТяпухинА. П.TyapukhinA. P.

Тяпухин Алексей Петрович, Д-р экон. наук, директор филиала

 

г. Оренбург

Alexey P. Tyapukhin, Dr. Sci. (Econ.), Branch Director

 

aptyapuhin@mail.ruОренбургский филиал Института экономики Уральского отделения Российской академии наукРоссияOrenburg Branch of the Institute of Economics (Ural Branch of the Russian Academy of Sciences)Russian Federation202227112022010105114Copyright © Коловертнова М.Ю., Тяпухин А.П., 20222022Коловертнова М.Ю., Тяпухин А.П.Kolovertnova M.Y., Tyapukhin A.P.Данная работа распространяется под лицензией Creative Commons Attribution 4.0.This work is licensed under a Creative Commons Attribution 4.0 License.https://vestnik.guu.ru/jour/article/view/3889

Для достижения оперативных и стратегических целей предприятие технического сервиса с помощью принципов управления воздействует на объекты управления, ресурсы, оборудование, технику, технологии, персонал, клиентов и партнеров. Несмотря на относительную стабильность содержания и структуры принципов управления предприятиями, они могут быть реализованы в различных вариантах и подвержены изменениям в зависимости от состояния и тенденций развития окружающей среды. Статья посвящена уточнению и дополнению количества и взаимосвязей принципов управления предприятиями технического сервиса. В ней использованы методы анализа и синтеза, индукции и дедукции, а также классификации, а в качестве инструментов выбраны бинарные матрицы, предусматривающие совместное использование качественных признаков исследуемых принципов управления и их дихотомий. Полученные результаты позволяют сократить затраты, время, а также упущенную выгоду в сфере технического сервиса за счет четкой структуризации принципов управления по уровням управления предприятием и должностям, предусмотренным его штатным расписанием.

In order to achieve operational and strategic goals, a technical service enterprise, with the help of management principles, affects management facilities, resources, equipment, machinery, technologies, personnel, customers and partners. Despite the relative stability of the content and structure of the principles of enterprise management, they can be implemented in various ways and are subject to changes depending on the state and trends of environmental development. The article is devoted to clarifying and supplementing the number and interrelationships of management principles of technical service enterprises. It uses methods of analysis and synthesis, induction and deduction, as well as classification, and the tools are binary matrices that provide for the joint use of qualitative features of the studied management principles and their dichotomies. The results obtained make it possible to reduce costs, time, as well as lost profits in the field of technical service due to a clear structuring of management principles by levels of enterprise management and positions provided for by its staffing schedule.

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The authors declare that there are no conflicts of interest present.