MANAGEMENT TECHNIQUES FOR REDUCING ADMINISTRATIVE BARRIERS WHEN PROVIDING STATE AND MUNICIPAL SERVICES IN THE RUSSIAN FEDERATION
https://doi.org/10.26425/1816-4277-2020-12-51-58
Abstract
The subject of the study is administrative barriers in the provision of public services to individuals and business entities in the Russian Federation. The article proposes methods of analysis of the quality of providing public and municipal services to the population and economic entities. The paper investigates the degree of openness of public authorities. The authors propose a systematic approach to the study of the causes and conditions of administrative barriers, as well as an effective universal system of measures designed to eliminate such barriers and improve the quality of the state’s response to public requests. The paper studied methods of combating administrative barriers in a practical application with the establishment of the main techniques and methods of public administration, the methodology for eliminating administrative barriers. The authors analyze the role of self-regulation, professional communities and social networks in removing administrative barriers.
About the Authors
A. V. Demin
State University of Management
Russian Federation
Russian Federation
Doctor of Economic Sciences, Associate Professor, Professor,
Moscow
I. V. Rybalchenko
State University of Management
Russian Federation
Russian Federation
Postgraduate student,
Moscow
I. V. Milkina
State University of Management
Russian Federation
Russian Federation
Candidate of Economic Sciences, Associate Professor,
Moscow
References
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Review
For citations:
Demin A.V., Rybalchenko I.V., Milkina I.V. MANAGEMENT TECHNIQUES FOR REDUCING ADMINISTRATIVE BARRIERS WHEN PROVIDING STATE AND MUNICIPAL SERVICES IN THE RUSSIAN FEDERATION. Vestnik Universiteta. 2020;(12):51-58. (In Russ.) https://doi.org/10.26425/1816-4277-2020-12-51-58
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