CONFLICTOLOGICAL CULTURE OF A SPECIALIST IN THE ORGANIZATIONAL SPACE

Abstract

The subject of the study is conflict, its essence and conflictological culture from the point of view of the formation of the company’s employees’ behavior style in conflict situations in the organizational field. The article considers components of the conflictological culture, the contexts of conflicts and the optimal styles of behavior of the individual. Due to the fact that the behavior of the opponent is a marker for the adoption of an effective strategy of actions, the author examines effective conflict management based on the study of the types of behavior of the opponent in a conflict situation. The paper notes that the conflictological culture of the individual in the context of problematic interpersonal interaction acts as an integrative quality based on the existential-humanistic apparatus of values, communicative, behavioral and psychological culture, and manifests itself in the optimal tactics of behavior aimed at constructive conflict resolution. The study concludes that conflict, as a phenomenon, contains the potential for the development and improvement of employees’ experience and skills in resolving difficult situations.