Methodology for ensuring employee engagement in the context of enterprise digital transformation
https://doi.org/10.26425/1816-4277-2023-8-40-48
Abstract
The implementation of strategic priorities of domestic enterprises digital transformation actualizes the tasks of employee engagement in this process. It necessitates the development of methodological approaches to the study of employee engagement in strategic decision-making to improve the quality of processes and production activities of the enterprise. The purpose of the study is to present the results of research on methodological approaches development that reveal the content and features of employee engagement management in the activities of the enterprise. The research methodology includes logical substantiation of essence of the processes under study, data from scientific and analytical publications on the problem under consideration. In the course of the research interrelation between the problems of ensuring employee engagement and leadership of enterprise management has been revealed, and criteria for evaluating the actions of different categories of personnel in ensuring and increasing employee engagement developed. Active and passive approaches to involvement management determining interests of managers and employees and their influence on business results and organizational changes have been identified. The model of employee engagement in enterprise’s activities has been created considering the content of digital transformation processes, application of which allows motivating personnel to manifest digital initiatives and participate in the activities of project teams. The conclusions obtained by the authors are of a theoretical and applied nature. They will contribute to development of scientifically based approaches to developing a strategy for managing employee engagement in digital transformation processes. The results of the research can be useful to scientists and practitioners dealing with the problems of human resource management in innovations and digital standards of industrial enterprises implementation.
About the Authors
I. V. KablashovaRussian Federation
Irina V. Kablashova, Dr. Sci. (Econ.), Prof. at the Economic Security Department
Voronezh
I. V. Logunova
Russian Federation
Irina V. Logunova, Cand. Sci. (Econ.), Assoc. Prof. at the Economic Security Department
Voronezh
V. N. Rodionova
Russian Federation
Valentina N. Rodionova, Dr. Sci. (Econ.), Prof. at the Economic Security Department
Voronezh
References
1. Zavyalova E., Sokolov D., Kucherov D., Lisovskaya A. The digitalization of human resource management: Present and future. Foresight and STI Governance. 2022;16(2):42–51. DOI https://doi.org/10.17323/2500-2597.2022.2.42.51
2. Guseva N.I., Sovetkin Y.D. Managerial innovations antecedents perception by employees of Russian companies. Russian Management Journal. 2022;20(2):273–307. DOI https://doi.org/10.21638/spbu18.2022.206 (In Russian).
3. Kabalina V.I., Makarova A.V. (2022). Employee engagement: systematization of approaches to the definition and measurement. Organizational Psychology. 2022;12(3):110–137. DOI http://doi.org/10.17323/2312-5942-2022-12-3-110-137
4. Smirnov P.S. Employee engagement: Types, levels of realization and links with human resource management practices. Organizational Psychology. 2019;9(1):81–95.
5. Cheglakova, L. M., Kabalina, V. I. Employee engagement: Theoretical approaches, empirical results. Vestnik of Lobachevsky University of Nizhni Novgorod. 2016;(1):121–128. (In Russian).
6. Kolobov A.V., Igumnov E.M., Naumov D.N. Ensuring personnel involvement in companies’ sustainable development. Strategic decisions and risk management. 2020;11(3):262–271. DOI http://doi.org/10.17747/2618-947X-2020-3-262-271
7. Tulskikh E.E. Personnel involvement as the most important resource of enterprise’s strategic development. Fundamental and applied research of the cooperative sector of the economy. 2017;(5):87–93. (In Russian).
8. Schaufeli W., Bakker A. Defining and measuring work engagement: Bringing clarity to the concept. In: Bakker A., Leiter M. (eds.). Work engagement: A handbook of essential theory and research. N.Y.: Psychology Press; 2010. Pp. 5–24.
9. Shuck B., Osam K., Zigarmi D., Nimon К. Definitional and Conceptual Muddling: Identifying the Positionality of Employee Engagement and Defining the Construct. Human Resource. Development Review. 2017;16(3):263–293.
10. Chernyakevich E.Y. Correlation between professional burnout and employee commitment to the organization. Vestnik universiteta. 2022(7):207–216. DOI https://doi.org/10.26425/1816-4277-2022-7-207-216 (In Russian).
11. Kablashova I.V., Logunova I.V., Krivyakin K.S., Rodionova V.N. Methodology of quality management of processes based on digital standards of high-tech enterprise activity. Organizer of production. 2021;29(1):7–20. DOI http://doi.org/10.36622/VSTU.2021.77.81.001 (In Russian).
Review
For citations:
Kablashova I.V., Logunova I.V., Rodionova V.N. Methodology for ensuring employee engagement in the context of enterprise digital transformation. Vestnik Universiteta. 2023;(8):40-48. (In Russ.) https://doi.org/10.26425/1816-4277-2023-8-40-48