Socio-psychological peculiarities of municipal institutions specialists’ activity
https://doi.org/10.26425/1816-4277-2026-1-324-334
Abstract
The theoretical aspects of the socio-psychological characteristics of municipal institution specialists’ activities have been studied. The professional activities of municipal institution employees are a classic example of work in a “person-to-person” system. By its nature, this activity is predominantly executive and regulated, which implies strict adherence to established algorithms, instructions, and legislative norms. Its distinctive features are a high degree of standardization, regulatory control, and a focus on compliance with regulations. At the same time, a significant factor complicating the work is the influence of the external environment – many variables (changes in legislation, the socio-economic situation, and the specifics of citizens’ requests) create a zone of uncertainty that is beyond a specialist’s control but directly affects the final result of their work. In today’s rapidly evolving information space, new conditions are emerging for the social, professional, and educational activities of both individuals and various communities. At the forefront of these changes is state and municipal administration. The rapid acceleration of transformations in all social spheres, caused by the mass transition to digital technologies, has provoked large-scale cultural and social shifts. The growing demands of the population for access to the widest possible range of services in a convenient format and in the shortest possible time, as well as new requirements for the quality of work, are shaping specific socio-psychological aspects of municipal employees’ activities. The scientific literature analysis has identified a number of significant features of the professional activities of such employees.
About the Authors
D. A. IakovlevRussian Federation
Dmitry A. Iakovlev, Postgraduate Student
Moscow
O. I. Mironov
Russian Federation
Oxana I. Mironova, Dr. Sci. (Psy.), Prof. at the Psychology and Human Capital Development Department
Moscow
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Review
For citations:
Iakovlev D.A., Mironov O.I. Socio-psychological peculiarities of municipal institutions specialists’ activity. Vestnik Universiteta. 2026;(1):324-334. (In Russ.) https://doi.org/10.26425/1816-4277-2026-1-324-334
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