Escalation as a way to resolve conflicts and contradictions
https://doi.org/10.26425/1816-4277-2021-6-14-21
Abstract
The domestic and foreign practice of project conflict management and resolution is analysed. The concepts of “conflict” and “contradiction” are differentiated. The modern point of view on the essence of the conflict is revealed, suggesting that the conflict does not always have negative consequences. In some cases, it is necessary to increase the effectiveness of the project implementation, so sometimes managers are required to stimulate its development (escalation of the conflict). The specific features of the escalation of the conflict and its relevance in a particular conflict situation are determined. The psychological features of the conflict escalation are analysed, which are manifested in the reluctance of domestic leaders to take the problem higher because of the fear of not being able to cope with the management of the conflict. Strategies for managing project conflicts are highlighted, and a conceptual model for managing them is proposed.
About the Authors
J. G. Evdokimova
State University of Management
Russian Federation
Russian Federation
Julia G. Evdokimova, Student
Moscow
S. M. Sycheva
State University of Management
Russian Federation
Russian Federation
Svetlana M. Sycheva, Cand. Sci. (Econ.)
Moscow
T. B. Shramchenko
State University of Management
Russian Federation
Russian Federation
Tamara B. Shramchenko, Cand. Sci. (Econ.)
Moscow
E. A. Khalimon
State University of Management
Russian Federation
Russian Federation
Ekaterina A. Khalimon, Cand. Sci. (Econ.)
Moscow
References
1. Bagrationi K. A. Psychological approach to conflict-management of projects: typology, reasons, management, Upravlenie proektami i programmami, 2017, no. 4, pp. 210–219. (In Russian).
2. Begus V. S., Ikaeva L. E. Features of conflict management in a project team, Symbol of Science, 2017, no. 3, pp. 33–41. (In Russian).
3. Biryukov A. P., Guseva M. N., Nikitin S. A., Khalimon E. A., Chernova T. F. Current issues of management and evaluation of new knowledge for the formation and implementation of innovative projects, Journal of Economy and entrepreneurship, 2020, no. 4 (117), pp. 1168–1172. (In Russian).
4. Rudyi D. V. Conflict management strategy in the project, Vestnik universiteta, 2009, no. 4. (In Russian).
5. Rudyi D. V., Vykhodtseva E. A. Causes, conditions and factors of conflicts in the project, The system of state and municipal management: problems and prospects of development: a collection of scientific articles. – Moscow, Publ. House LLC “PKC Altex”, 2009. (In Russian).
6. Project management: fundamental course, edited by V. M. Anshin, O. N. Il’ina, Moscow, INFRA-M, 2013, 624 p. (In Russian).
7. Khalimon E. A., Geokchakyan A. G. Economic management from the perspective of scientific and digital labor organizations, Vestnik universiteta, 2021, no. 2, pp. 130–135. (In Russian).
Review
For citations:
Evdokimova J.G., Sycheva S.M., Shramchenko T.B., Khalimon E.A. Escalation as a way to resolve conflicts and contradictions. Vestnik Universiteta. 2021;(6):14-21. (In Russ.) https://doi.org/10.26425/1816-4277-2021-6-14-21
Views:
10178
Email this article 