The elds of admissible use of traditional theoretical approaches to assessment and customer focuse management of the organization and a possibility of their applica-tion in practice are considered. The concept of customer focus is speci ed, and the elds of the most expedient use of the traditional methods allowing to carry out various func-tions of management of customer focus of the organization, are investigated. The main indicators allowing to give an assessment to the level of customer focus of the organiza-tion are allocate, their choice with application of heuristic methods logically is proved

Virus technology organizational changes model is presented as an outcome of multidisciplinary research. The model consists of organizational virus structure, chang-es algorithm and immune instruments for process interruption. Author considers organiza-tional transformation virus as a value substance, shown out in attitude, behavior pattern, with information message as an envelope. Virus organizational transformation algorithm consists of three phases - penetration, assimilation, multiplication, focused on the opinion leader. Immunity appears in different existences: opinion leader personality, level of con-formity in organization and reflection as controlling and analytical tool. There are sever-al hypothesis for further researches presented in the article.

Civil service development is impossible without improving the personnel policies of the public authorities, considered as the core of the personnel management system, which records all procedures and activities undertaken public administrations in respect of the labour force. The basic principles of the personnel policy and a special state authority are revealed the advantages of competence approach to personnel policy are outlined as well as the results of the analysis of foreign experience in forming of personnel policy are given.

The main purpose of the article is to create a denition of the genesis of such a large institutional investor as non-state pension funds (NPFs) and their current status in the pension system of the Russian Federation. The article provides a detailed study of the emergence of APFs in the market economy of Russia, as well as a study of the main parameters of the institutional and functional structure of relations on the forma-tion of NPFs of pension savings and pension reserves. The modern tendencies of APF de-velopment in the pension system of Russia are revealed.

The problem of organization of information techologies (IT) outsourcing for gen-eral education complexes in Moscow is considered. As a result of research into public pro-curement of IT outsourcing services for general education complexes a low level of technical support of the IT infrastructure by IT outsourcing companies and consequently frequent ear-ly termination of the concluded contracts of general education complexes with IT companies has been revealed. The method of a two-stage open tender for public procurement of IT out-sourcing services was developed and criteria (qualication requirements) of the choice of an IT company for public procurement that should improve the quality of services provided and reduce the percentage of prematurely terminated contracts in the future, -has been suggested.

The issues of the formation of controlling as a tool for corporate governance, in-formation and analytical support of management objectives were studied. The principles and foundations of its formation for the tactical and strategic goals of business manage-ment has been determined. According to the results of the research it is concluded that con-trolling is one of the modern algorithmic and automated tools of the corporate governance system of the economic development strategy in a highly competitive environment and un-predictability of the behavior of economic entities in the market of goods, works, services, currency, securities and etc., which integrates with other management systems in the mode of their parallel automation.

The problem of formation of price policy as one of components of the general strategy of the enterprise of mechanical engineering is considered. Special attention is paid to accounting of in ationary processes when planning the prices of the released goods and also to forecasting in ationary expectation. Planning of the price of goods adjusted for in ation is carried out by authors of article taking into account indexation of cost of all resources. The main directions of development of rational price policy of the enterprise in the conditions of in ation are presented.

The life cycle of the innovative territorial cluster in the oil and gas industry were investigated. The approaches of such scientists, as G.B. Kleiner, R.M. Kachalov, N.B Nagrudnaya, R. Martin, P. Sanley and others were studied. Such phases of the cluster life cycle as creation, development and growth, stabilization, decline and release, reorganization and restructuring has been identified. The relationship between the drivers and barriers of the cluster life cycle development has been proved. Digital transformation is presented as a factor that can extend the stage of development and growth of the cluster

The necessity of improving the methods of evaluating innovative projects, tak-ing into account the specifics and uncertainty of the innovative project connected with realization and other risks, were substantiated. Interpretations of the concepts of inno-vation and innovation project were given. The main methods for evaluating innovative projects and the typical shortcomings of existing methods were identified. It was sug-gested to use the method of real options. The improved methodology for evaluating in-novative projects, which will make the assessment more reliable, reduce financial loss-es and have a positive impact on the economy were presented.

The business models modern concepts have been analyzed. The comparative study of startups business models conduct. The analysis of business models study for several options. Features of their application are studied, as well as their strengths and weaknesses. It is shown variants of business models realization for a new product and for innovative. The features in application to startups of innovative products models are dened. The specic properties of startup innovations that require multiple product redevelopment and search for strategy progress are revealed. The author’s model of innovative products startup containing a feedback loop is oered.

The method for designing a cross-selling strategy for paid medical services based on services consumption analysis and simulated protability level in the context of clusters and patient proles has been developed. The proposed method allows to increase the e-ciency of health care organizations in conditions of transformation of the nancing mod-el and increasing competition in the market of paid medical services. This method allows to stimulate sales and manage the protability of paid medical services, as well as to reduce the manual labor of employees of planning and economic departments to create cross-sell-ing strategies for the use of free labor and medical equipment.

A number of theoretical and scientic and practical aspects of pros-pects of the commodity range of the modern enterprise of mechanical engineer-ing is considered. It is shown that in the analysis of the product range in activity of machine-building enterprises it is expedient to unite her in groups on various criteria. By results of a research authors have given criteria and conditions of prospects of separate types of goods for the purpose of formation of the perspec-tive production program of the enterprise and also the main directions of devel-opment of assortment policy.

The main tasks facing the tourist and recreational complex of Russia with a view to making it a highly profitable branch of the national economy of Russia were revealed: developing the infrastructure component of the Russian tourist complex, improving the quality of hotel and tourist services, and promoting Russia as a tourist center on the world tourism market. The example of a number of tourist and recreational clusters shows what has been done to date through the use of a program-targeted method that involves the use of federal budget funds, the budgets of the constituent entities of the Russian Federation and the attraction of extrabudgetary sources. Further opportunities for the development of domestic and inbound tourism based on structural market changes that began in 2014 are outlined. The principles for the development of a tourism development strategy for the long-term period are formulated.

The problem areas in the sphere of corporate management of joint-stock com-panies with state participation are considered (the stocks belong to the Russian Federa-tion and subjects of the Federation). Due to the more complicated management and con-trol system in state joint-stock companies in comparison with private companies, they are characterized by a much larger number of problems. It is concluded that despite the dif-culties in management, it can not be argued that the public sector is initially less eec-tive. How exactly is the situation in reality is described in this study.

The directions of the development of the rules governing the process of formation of tax bases existing in the context of intra-group relations are considered. Regulation of prices formed in the process of intra-group operations, has passed several stages in its development. Nowadays, there are various approaches, which are often used in practice, as an alternative to each other. The problems associated with applying the arm’s length principle in practice are outlines in the article. The solution of these problems consist of the development of hybrid approaches that combine certain elements of the exist approaches and those used at present. Such a decision seems to be a temporary measure, since methods based on the arm’s length principle seems to be sucient, but with the assumption that the information required for their application will be available.

It is noted that the opportunities of the small-scale agricultural sector are not being used in full force. There are signicant diculties in starting and further developing small farming in lending, risk insurance, logistics, innovative modernization and especially in the segment of sales of products. The increment of scientic knowledge carries in itself the precise denition of small agrarian forms of farming, as well as the economic mechanism of the process of regulating the development of small-scale economic entities. Particular attention is paid to the procedure of independent and transparent receipt of subsidies for increasing the investment activity in the development of small forms of farming.

The main results of surveys of the population of the Russian Federation on the use of information technologies and information and telecommunication networks, as well as the use of information and communication technologies by organizations for the period 2014-2016 have been described. The analysis of the population’s use of personal computers including in terms of gender, age, place of residence has been carried out. Particular attention has been paid to assessing the regularity of the use of personal computers as well as computer skills. The characteristic of the population using the Internet was given. The use of the Internet by population with dierent levels of education has been considered. The characteristic of the main purposes of use of the Internet was given. Special attention has been paid to the issue of information security

The activities of the central bank of Russia for the period since 1860 for 1991 has deen analyzed. It was concluded that the author concludes that the state banks of Russia both during the Russian Empire and after 1917 in addition to the special func-tions of central banks, constantly implemented the functions of development banks. It was suggested using this historical experience to accelerate economic growth in Rus-sia. It is proposed to expand the funding of existing (Vneshekonombank, the Industri-al Development Fund) and new development institutions by issuing and selling bonds. Using the experience of international multilateral banks in selecting and supporting investment projects will improve the eciency of Russian development institutions.

Solid municipal waste as part of production and consumption waste occupy a small share. However, the volume of their burial in Russia is growing rapidly, while in many countries they are signicantly reduced. In 2016, the monitoring of the progress in reforming the sphere of waste management revealed, in particular, that many subjects of the Russian Federation violated the regulatory terms for the development of territorial schemes. In the result the decision on the postponement of the start of activities of the regional operators by 1 January 2019. This article describes the territorial schemes of treatment of solid municipal waste at the stage of their revision and attempts to analyze them from the position of compliance with the General principles of reform of the sphere of waste management.

The authors presents the system representation of the process of interaction between the state and the subjects of agricultural production, supplemented by the block of regulation of the development of large, medium and small agricultural farms. The methodical approach of determination of economic eciency of measures of the state it allows to take into account and use in the right direction the factors of inuence of exogenous impacts, which are dicult controlled by business. It is proposed to improve the mechanism of state support, to orient the expenses of budget expenditures on the formation of the nal result. The criteria of the nal result is proposed to supplement the indicator of social eect - the number of jobs created and additional budget revenues

The measures and measures of the Russian state aimed at ensuring economic security of PJSC AvtoVAZ have been examined. The review of the results of nancial and economic activities of the Russian auto concern for the period 2007-2017 is given. Conclusions are drawn about the eectiveness and eectiveness of the actions of the owners of the company aimed at protecting its interests from external and internal threats, an overall assessment of the correctness of the chosen development strategy has been made, and the necessary conditions for its implementation have been claried.

The retrospective author’s study revealed four stages of development of foreign grain trade in the Russia. The rst was characterized by export orientation, the second - as a decit of self - suciency, during the third stage was dominated by grain import strategy, the fourth - dominated export activity. The consequences of the lack of harvesting equipment, losses for this reason, the problems of processing of raw materials, warehouse, transport logistics are considered, which seriously hinders the supply of surplus grain abroad, leads to excessive price pressure on the domestic grain market, the formation of illiquid reserves. The author suggests to develop rst of all domestic animal husbandry which traditionally always was the main consumer of grain.

The conducted research has shown that the system for development and realization of investment-construction project is the dicult system that consists of a set of the interconnected components and elements which directly or indirectly exert impact on key indicators of the investment-construction project: terms, cost and quality. An important component of this system is the stage of preparation of initial permissive documentation. The construction start dates directly depend on initial permissive documentation and the implementation of the project is impossible without it.

There are some problems which hinder the development of budget investment in the public sector. Inecient using of budget funds, limited liability for inappropriate or ineective using of budget funds, poor elaboration of the organization of budget planning and execution of budgets, high level of corruption, insucient monitoring of the implementation of infrastructure projects are considered in the article. Digital materiaes on the implemented investment programs for the period 2013-2017 is given, and this allows to trace the dynamics of the studied issue.

The development of international and national franchise networks of hostels has been analyzed. The main advantages of buying a franchise for a hostel have been considered. The functioning peculiarities and problems of the main national franchising networks of hostels have been investigated. It has been revealed that in Russia the conditions of some legal gaps in the relations between franchisor and franchisee a lot of dishonest franchisors appear in the hotel services market. In order to avoid unpleasant situations, the franchisee should resort to all possible ways to protect against risks, namely, to approach the search for a quality franchise and a bona de franchisor responsibly.

The development of Islamic banking in Russia and in the world was analyzed. The patterns of the functioning of Islamic nance and banking were revealed. The prospects for involving Islamic nance in the state nancial system and the development of Islamic banking were shown. Specic proposals aimed at expanding Islamic banking in Russia were formulated: the developing legislative acts, using the Bank of Russia regulatory sandboxes, the Islamic banking to nance infrastructure projects, in conjunction with Russian development institutions.

The relevance of forming an alternative banking system in the post-Soviet States were considered, taking into account the global macroeconomic situation. In the course of solving the problem the causes and patterns of development of the Islamic banking sector in the post-Soviet space were revealed. The issues of reforming the legislative basis in periodically changing conditions of foreign policy were involved. The process of formation the Islamic banking system and statistical indicators of the formation an alternative banking system in the Republics Kazakhstan, Tajikistan and other post-Soviet States were explored.

The concepts of rural sociology (very interesting, but not to the end methodologically and theoretically grounded eld of sociology), its disciplinary specicity, the main content and concepts, the place in the system of classical and post-classical sociology, genesis and the main modern research schools are considered. Rural sociology is understood as a complex of knowledge of rural space of social life, at the same time - it is a branched theoretical and applied direction, a certain section in the general system of sociological eld. The social space of rural sociology is dichotomous urban, the opposite and at the same time ontologically similar to it by virtue of genetic relations, the social sphere of the village.

Organizational changes are accompanied by various processes that determine the outcome of the transformation. The author investigates such phenomenon as resistance of the personnel with its versatility in the modern world of management. The article presents the reasons and the most popular forms of resistance to organizational changes, according to the author. Riskiness and uncertainty in the situation of change exacerbate individual resistance. In this regard, emphasis was placed on the need to create a subsystem for managing personnel resistance in the situation of organizational changes. A project to overcome the resistance of the sta in the organization.

The subject of the study are the characteristics of career choice at dierent stages of professional development of subjects. The author considers in detail such aspects of the topic as the primary choice and career re-selection, the prestige of the career and its traditionally male or female essence, the inuence of ideas about oneself and the self-concept on the selection process. Particular attention is paid to the theoretical and psychological development of the author denitions of characteristics and factors of career choice. The choice of career is studied in terms of its procedural characteristics, such as adequacy of independence, condence, modality and situationality

The problem of a decision making in the situation of a complicated choice, a particular manifestation of which is unwanted, unplanned pregnancy is a particular case, retains its popularity in various elds of psychology. It is becoming extremely relevant due to the decline in the birth rate in our country. The purpose of this article is to identify the peculiarities of determination of the decision to terminate such pregnancy in women of dierent age groups, which will allow doctors and psychologists in the system of psychological counseling to make adjustments in working with them.